To be successful in this role you will have: “Hands on” practical general gardening maintenance skills. Ability to safely operate horticultural plant and equipment. Ability to identify customer needs and expectations, decide the appropriate action and respond accordingly. Possess the ability to effectively communicate and deal with people with professionalism, courtesy, tact and understanding. Ability to work in a team, displaying respect for all members and working cooperatively towards planned outcomes. Qualifications and expertise Desirable: Trade certificate in Horticulture or Parks and Gardens and or significant experience in Parks and Gardens maintenance. Driving Licence (preferably manual) and Light Truck Licence (preferable). The following Certificates; Front end loader; Chainsaw; Farm Chemical Users Experience in identifying and resolving minor maintenance issues. Demonstrated experience in liaising with members of the public, being well-presented and friendly and having a strong customer service focus including the ability to manage difficult situations positively